FAQ
Frequently asked questions about Energiem
Utilities intelligence for forecast quality, MaKo health, and SAP readiness.
Scope note: Energiem is an intelligence layer. It is not SAP-certified, not an official MaKo gateway, and EDIFACT parsing is beta/analysis-only.
Product basics
What is Energiem?
Energiem is a utilities intelligence platform for forecast quality, MaKo health, and SAP Utilities readiness.
Who is Energiem for?
Utilities, Stadtwerke, suppliers, grid operators, direct marketers, BKV teams, energy consultants, and SAP Utilities project teams.
Is Energiem an ERP or billing system?
No. Energiem is an intelligence and reporting layer. It analyzes exports, logs, readiness items, and operational datasets.
Forecast Intelligence
What forecast data do I need?
A forecast CSV and an actuals CSV with timestamps and kWh values.
Does Energiem create forecasts?
Not yet. Energiem currently evaluates forecast quality, explains drivers, and estimates cost exposure.
What metrics are calculated?
MAE, RMSE, MAPE, bias, max error, weather correlations, market context, and estimated cost exposure.
Market Communication / MaKo
Does Energiem process real EDIFACT messages?
Energiem includes a beta parser for analysis-only workflows. It is not certified EDIFACT processing.
Is Energiem a MaKo gateway?
No. Energiem is not an official MaKo gateway. It can analyze CSV logs and beta-parse EDIFACT-like files for insights.
Which message types are supported?
CSV-based analysis supports UTILMD, MSCONS, INVOIC, APERAK, CONTRL, REMADV, ORDERS, and related message types.
SAP Utilities
Is Energiem certified by SAP?
No. Energiem is not SAP-certified and does not imply SAP partnership.
How does Energiem support SAP Utilities?
It provides readiness tracking, checklist management, CSV-based export checks, and project reporting for IS-U/S/4HANA Utilities landscapes.
Does Energiem connect directly to SAP?
Not in the current paid-beta version. SAP BTP/API connector foundations exist as enterprise preview and require customer-specific credentials and mapping.
Data, security, and billing
Do I need direct SAP access to try Energiem?
No. You can start with CSV exports or demo data.
Are workspaces isolated?
Yes. Energiem uses active workspace scoping for private data paths and role-aware access for owner, admin, analyst, and viewer roles.
How does billing work?
Starter and Professional use Stripe Checkout when configured. Enterprise is contact-sales.
Are legal documents final?
No. Privacy, terms, and security pages are templates and require legal review before production use.
Still evaluating a utility use case?
Talk to us about forecast quality, MaKo health, SAP Utilities readiness, or CSV-first operational checks.