EEnergiemUtilities intelligence

Support

Energiem support center

Guides for CSV preparation, forecast metrics, MaKo analysis, SAP Utilities readiness, reports, billing, and integrations preview.

Getting started

Create a workspace, load the utilities demo, then review Forecast Intelligence, MaKo health, and SAP readiness.

Prepare forecast CSV files

Forecast files need timestamp and forecast_kwh. Actual files need timestamp and actual_kwh.

Prepare MaKo log CSV files

Include timestamp, message_type, process_type, market_partner, status, error_code, deadline, MaLo, MeLo, and reference fields.

Interpret forecast metrics

MAPE measures relative accuracy. MAE and RMSE show absolute forecast error in kWh. Bias shows over- or under-forecasting.

Understand MaKo analysis

Energiem highlights failures, overdue deadlines, repeated errors, market partners, process types, and top error codes.

Understand SAP readiness

Readiness items track area, owner, status, risk level, due date, blockers, and cutover confidence.

Quick actions

Start with templates or demo data.

Use CSV-first workflows before any direct SAP, EDM, or MaKo system integration is configured.

FAQ

Product basics

What is Energiem?

Energiem is a utilities intelligence platform for forecast quality, MaKo health, and SAP Utilities readiness.

Who is Energiem for?

Utilities, Stadtwerke, suppliers, grid operators, direct marketers, BKV teams, energy consultants, and SAP Utilities project teams.

Is Energiem an ERP or billing system?

No. Energiem is an intelligence and reporting layer. It analyzes exports, logs, readiness items, and operational datasets.

Forecast Intelligence

What forecast data do I need?

A forecast CSV and an actuals CSV with timestamps and kWh values.

Does Energiem create forecasts?

Not yet. Energiem currently evaluates forecast quality, explains drivers, and estimates cost exposure.

What metrics are calculated?

MAE, RMSE, MAPE, bias, max error, weather correlations, market context, and estimated cost exposure.

Market Communication / MaKo

Does Energiem process real EDIFACT messages?

Energiem includes a beta parser for analysis-only workflows. It is not certified EDIFACT processing.

Is Energiem a MaKo gateway?

No. Energiem is not an official MaKo gateway. It can analyze CSV logs and beta-parse EDIFACT-like files for insights.

Which message types are supported?

CSV-based analysis supports UTILMD, MSCONS, INVOIC, APERAK, CONTRL, REMADV, ORDERS, and related message types.